Customer Reviews
  1. About Us
  2. Contact Us
  3. Find an Installer
  4. Sell Us Your Equipment
  5. Questions?  Call 800-929-8061 or 248-288-7000


Platinum Protection

Tired of false promises and third-party warranty services?

Our warranty service programs are covered directly through us.  We employ a full repair and technical support staff and carry complete inventories in our 60,000 square foot facility.  You'll never have to deal with a third-party or be told to call someone else.

Real protection in black and white.

We know that business communications are mission critical.  Add Platinum Protection to your order and minimize any down time with an always on advance replacement service.

Complete 2 Year Protection

Never worry about a product going bad.  You're protected against any failure from normal daily use and even defects in materials or workmanship.

Advance Replacement

No more waiting for warranty repair service.  With Platinum Protection you'll be confident that your replacement product is on its way.  We'll even send a prepaid return label to send the defective product back to us.

Hassle Free Service

  1. Call us at 800-929-8061.
  2. Identify the product with serial number & describe the problem.
  3. We'll send you a replacement.

Standard 1 Year Warranty

For the first 90 days your product qualifies for Advance Replacement service.

From 91 days to one year your product qualifies for our Standard Warranty Repair service.

2 Year Platinum Protection

For the entire 2 years, your product qualifies for Advance Replacement service.

With your Platinum Protection plan you'll never have to schedule warranty repair service.  If your product fails in service, we simply replace it.